Last updated: 2026-01-31
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect personal data when you use the ServiceIsland website and mobile application. It is intended to meet EU/EEA privacy requirements (GDPR) and related consumer protection rules.
1. Who we are (Controller) and how to contact us
The controller of your personal data is [Company Name] ([Company Address, EU/EEA]).
You can contact us at [Contact Email].
2. What data we collect
Account data (e.g., name, email, phone) if you create an account.
Profile and service data you provide (e.g., category, descriptions, photos).
Communications (e.g., messages and support requests).
Usage data and device data (e.g., pages viewed, approximate location when enabled, identifiers, logs).
3. Why we use your data and legal bases
To provide the service and perform a contract with you (Article 6(1)(b) GDPR).
To ensure security, prevent fraud, and improve the service under our legitimate interests (Article 6(1)(f) GDPR).
To send marketing communications only where required consent is obtained (Article 6(1)(a) GDPR).
To comply with legal obligations (Article 6(1)(c) GDPR).
4. Sharing and processors
We may share data with vendors that process data on our behalf (hosting, analytics, messaging, support).
We may disclose data to authorities where required by law, or to protect rights and safety.
5. International transfers
If data is transferred outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses, unless an adequacy decision applies.
6. Retention
We retain personal data only for as long as necessary for the purposes described above, including legal, accounting, and reporting requirements.
7. Your rights (EU/EEA)
You may have the right to access, rectify, delete, restrict, object, and data portability, depending on the circumstances.
Where we rely on consent, you can withdraw it at any time.
You can lodge a complaint with your local supervisory authority.
8. Cookies and similar technologies
We use essential cookies to remember preferences such as your selected language.
If we add non-essential cookies (analytics/marketing) later, we will provide a cookie banner and obtain consent where required.
9. Security
We implement appropriate technical and organizational measures to protect data, but no method of transmission or storage is 100% secure.
10. Children
The service is not intended for children under the age required by applicable law. If you believe a child provided data, contact us.
11. Changes
We may update this policy. We will post the new version and update the date above.