Last updated: 2026-01-31

Terms & Conditions

These Terms govern your use of the ServiceIsland website and application. They are drafted for EU/EEA users and do not limit mandatory consumer rights under applicable law.

1. About ServiceIsland

ServiceIsland is a marketplace that helps customers connect with independent service providers.

We are not a party to contracts between customers and providers unless explicitly stated.

2. Eligibility and accounts

You must be at least the minimum age required by applicable law to use the service.

You are responsible for keeping your account credentials secure and for activity under your account.

3. User content and conduct

You are responsible for the content you submit (including messages, photos, and descriptions).

You must not post unlawful, harmful, or misleading content, or misuse the service (fraud, harassment, scraping, attacks).

4. Marketplace rules

Providers are independent and responsible for their services, compliance, and taxes.

Customers should verify provider suitability and agree terms directly (scope, price, timelines).

5. Payments, cancellations, and refunds

If we introduce in-app payments later, additional payment terms will apply.

If you are a consumer, you may have statutory rights regarding refunds and cancellations depending on the service type and local law.

6. Liability

Nothing in these Terms limits liability where it cannot be limited under law (e.g., fraud, wilful misconduct, certain consumer rights).

To the extent permitted by law, we are not liable for disputes or issues arising from services provided by third-party providers.

7. Termination

We may suspend or terminate access for violations of these Terms or to protect the service and users.

8. Governing law and disputes

If you are a consumer in the EU/EEA, mandatory consumer protection laws of your country may apply.

We encourage you to contact us first to resolve issues.

9. Contact

For legal notices and support, contact [Contact Email].